{"id":1780,"date":"2023-10-26T14:45:52","date_gmt":"2023-10-26T12:45:52","guid":{"rendered":"https:\/\/www.hotelalexzermatt.com\/konditionen\/"},"modified":"2026-03-13T09:47:33","modified_gmt":"2026-03-13T08:47:33","slug":"conditions","status":"publish","type":"page","link":"https:\/\/www.hotelalexzermatt.com\/en\/conditions\/","title":{"rendered":"Conditions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">TERMS AND CONDITIONS&nbsp;<\/h2>\n\n\n\n<p>The definitive reservation can only be made upon receipt of a written confirmation via email or post. For the payment of the deposit we send you a safe payment link from Worldline or you can make a bank transfer.<\/p>\n\n\n\n<p>All prices include service and VAT, excluding tourist tax. <\/p>\n\n\n\n<p>On the day of arrival, your room will be ready for you from 3 PM onwards. On the day of departure, we kindly ask you to vacate your room by 11 AM. The luggage can be stored with us.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">CANCELLATION CONDITIONS&nbsp;<\/h2>\n\n\n\n<p>Cancellation of a reservation must be made in writing via email or letter.<\/p>\n\n\n\n<p>The cancellation deadline must be respected.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">CANCELLATION IN THE WINTER SEASON<\/h2>\n\n\n\n<p>Free of charge up to 1 month before arrival, 50% of the full room rate until 15 days before arrival, less than 15 days before arrival 100% of the full room rate.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">CANCELLATION OF A STAY OVER CHRISTMAS &amp; NEW YEAR (18 DECEMBER 2023 TO 6 JANUARY 2024)&nbsp;<\/h2>\n\n\n\n<p>Free of charge up to 42 days before arrival, 50% of the full room rate from 42 to 30 days before arrival, less than 30 days before arrival 100% of the total room rate.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">CANCELLATION IN THE SUMMER SEASON&nbsp;<\/h2>\n\n\n\n<p>Free of charge up to 14 days before arrival, 50% of the full room rate from 14 to 7 days before arrival, less than 7 days before arrival 100% of the total room rate.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">CHILDREN AND EXTRA BEDS&nbsp;<\/h2>\n\n\n\n<p>Space for 1 to 2 extra beds is available in the Classic Junior Suites and the deluxe Suites.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">SUMMER AND WINTER&nbsp;<\/h2>\n\n\n\n<p>0 to 9 years: free with breakfast or CHF 45 with half board <\/p>\n\n\n\n<p>10 to 15 years: CHF 80 with breakfast or CHF 125 with half board <\/p>\n\n\n\n<p>From 16 years: CHF 135 with breakfast or CHF 180 with half board<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">MINIMUM STAY&nbsp;<\/h2>\n\n\n\n<p>A minimum stay of 7 days (Saturday &#8211; Saturday) is required in winter and 10 days over New Year&#8217;s Eve.<\/p>\n\n\n\n<p>Shorter stays on request.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>If you have any questions about your booking or need assistance, we are of course happy to help: <a href=\"mailto:info@hotelalexzermatt.com\">info@hotelalexzermatt.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>TERMS AND CONDITIONS&nbsp; The definitive reservation can only be made upon receipt of a written confirmation via email or post. For the payment of the deposit we send you a safe payment link from Worldline or you can make a bank transfer. All prices include service and VAT, excluding tourist tax. On the day of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-legal.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1780","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions \u2013 Alex Alpine Resort<\/title>\n<meta name=\"description\" content=\"Learn about the terms and conditions at Alex Alpine Resort \u2013 Spa &amp; Sports. 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